Here you will find the latest general updates. Residents directly affected by the ongoing investigations will continue to receive updates from Bellway through appropriate channels, which may include written communications, telephone discussions, meetings and face-to-face engagement.
Latest Updates
New FAQs
We've added more FAQs, responding to questions we've been asked recently. Visit the FAQ page to view them.
Awaiting engineering advice
A localised number of properties are showing signs of movement. We are working closely with affected residents to keep them informed and supported. Where appropriate, and based on independent engineering advice, a small number of residents have been offered temporary alternative accommodation. These decisions are being made on a case-by-case basis while investigations and monitoring across the wider site continue.
Construction works paused
From 1 May 2026, construction works have been paused at The Point to ensure we fully understand any wider implications. While we are pausing works, we take our commitments to existing customers seriously and are committed to fully investigating and resolving this issue.
Next steps
Monitoring and assessment activity continues. Information is being reviewed to ensure any next steps are properly informed. Updates will be shared once findings have been considered and confirmed.
Contact Details
If you have questions about updates shared on this portal, Bellway can be contacted directly at: nlondon-customercare@bellway.co.uk