Investigation Roadmap

Current status

Step 3

Boreholes dug to inspect footings of affected property(ies)

Boreholes dug to inspect footings of affected property(ies)

The process of investigating potential settlement can be complex and take many months to complete. We understand that residents will want answers as soon as possible, but it is important we follow this process to ensure we fully understand what is going on.

The following roadmap gives an overview of the process we will be following.

Step 1

Specialist engineers appointed

Step 2

Monitoring devices placed on buildings around the development and regular reporting undertaken

Step 3

Boreholes dug to inspect footings of affected property(ies)

Step 4

Engineers’ report prepared and shared with Bellway

Stage 5

Bellway validate report and check findings

Step 6

Summary of report shared with affected residents

Stage 7

Next steps discussed with affected residents

Step 1

Specialist engineers appointed

Step 2

Monitoring devices placed on buildings around the development and regular reporting undertaken

Step 3

Boreholes dug to inspect footings of affected property(ies)

Step 4

Engineers’ report prepared and shared with Bellway

Stage 5

Bellway validate report and check findings

Step 6

Summary of report shared with affected residents

Stage 7

Next steps discussed with affected residents

Contact Details

If you have questions about updates shared on this portal, Bellway can be contacted directly at: nlondon-customercare@bellway.co.uk

© 2026 Bellway